These terms and conditions are provided by ‘BuyandPlay Group’ for buybbguns.com and it’s subsidiaries (referred to as ‘us’, ‘our’ or ‘we’ in these terms) and set out the terms and conditions under which you may use our website. Your use of this website and the purchases you make off it constitutes acceptance of these terms and conditions. If you do not accept the terms and conditions, then you may not use the website. All orders are only accepted on the condition customers have read our Terms and Conditions before purchasing.
These terms and conditions may be revised at any time by us updating the website. Changes to these terms and conditions will be effective immediately when they are posted on the website. We reserve the right to close any, or all, of the website at any time, and to amend or correct any website content, with or without prior notice.
1. BB Guns
The minimum age to purchase a BB gun is 18 years old. When using a BB Gun, an adult must supervise persons under the age of 18 years. When purchasing a BB gun from us you agree that you are at least 18 years old, proof or checks can be made by us at any time to confirm your age. No gun should be carried in a public place unless in transit when it should be unloaded and placed in a bag. Guns must NOT be concealed on one’s person, or pointed or fired at another human or animal. Safety glasses and other protective clothing should always be worn when operating or viewing the firing of an Airsoft BB gun.
From 01/10/2007 the laws regarding Airsoft guns have changed for the UK. Under the VCRA Bill 2006 it is illegal to buy or sell an Airsoft gun to anyone under the age of 18 years. Under Section 36 of the V.C.R Act it is a criminal offence to alter the appearance or paint in a colour of an imitation firearm to make it into a realistic firearm. For more information please go to our page BB guns and the law buybbguns.com/airsoft-bb-guns-law-uk/
1a. Black RIF BB Guns
We are only allowed to retail black Replica Imitation Firearms (RIF) to those who are over the age of 18 and have a valid Skirmisher or re-enactment license. We provide a wide range of two-tone products to cater for those who don’t possess such licenses but are over the age of 18. Almost all of our RIF guns can be painted to make them two tone for an extra fee, if this is the case the box will need to be opened and the gun painted by our team, the item could therefore take 1-3 days extra to dispatch. The gun may then have wear/flaking paint.
To buy the Black/Realistic version of a gun you must have/be one of the following:
- Current UKARA membership
- Membership to a skirmish site
- Member of a shooting club
- Member of a re-enactment group or society
- A film, television or theatre production company
- Acting on behalf of a museum
- Crown Servant in pursuance of your Crown duties
Proof will be required before the item can be sent to you. Please email it or add it to the ‘comments box’ when you checkout. Order will only be processed once the information has been verified, items are not reserved.
if you buy a black gun and do not include proof in the comments box we will put the order on hold and wait for you to email us, if after a certain time has past and we have not received anything we will assume you cannot purchase RIF items and we will send you the two toned version if available or cancel the order as based on our cancellation policy (sec.13).
Please read our page on BB guns and the Law for more information >>
4. Prices and Tax
The price shown for the goods excludes postage and packing unless specifically stated. The charges for postage and packing are shown in the Checkout and before you are asked to confirm the order. The price you pay will not include VAT for all deliveries within the UK. All postage or item prices are for UK Mainland Only. For example items with Free Delivery are for UK Mainland Addresses only. Overseas, highlands and unconfirmed PayPal addresses will need to be sent with a tracked delivery method and you may be required to pay additional postage costs. The buyer is responsible for paying any customs and/or tax charges when it arrives at their destination.
5. Description of products
Each product on this website is listed subject to its product description. We take all reasonable care to ensure that all details, descriptions and prices of products appearing on the website are correct at the time when the relevant information was posted on the website. The colour of goods may vary slightly from that shown on the website due to limitations of browser software and monitors.
6. Privacy and Security
All confidential information, such as credit card details, are held securely and only transmitted in encrypted form. Customer details are not passed to third parties and are used only in accordance with the Data Protection Act. The privacy policy can be found here
buybbguns.com/privacy-policy/
7. Indemnity
You agree to indemnify us against any claims, losses, liabilities, damages and expenses (including legal fees), arising out of your use of this site.
8. Warranties
We do not give any warranty, condition, guarantee or representation, express or implied, relating to the information contained on this website or on any website to which it is linked.
We make no representations or warranties concerning the accuracy, completeness or suitability for any purpose of the information and related graphics contained on this website, or on any website to which it is linked.
We do not warrant that our website or any website to which it is linked or any relevant server are free of computer viruses or other harmful applications.
8a. Limited Goods Warranty
Seller warrants to the Buyer (customer) only, that the goods will be free from defects in material and workmanship and will perform to seller’s applicable specification for Seller’s specified standard warranty period of 30 days from the date of delivery of the goods to the Buyer. The liability of Seller hereunder shall be limited solely to replacing or crediting the current purchase price of (at Seller’s option) any defective units which are returned during the warranty period properly packaged and returned to the Seller. In no case are goods to be returned without first obtaining permission and a return authorisation from the seller.
Buybbguns does the best to check all items before they are sent out but Items where signature is required upon arrival, if the package looks damaged, opened or tampered with in any way then you should NOT accept the delivery from the courier. We suggest you check the item(s) properly before signing for them. Where signature is not required. Damaged/faulty looking goods should NOT be opened and you should inform us within 48 hours. Once opened the warranty is void.
Please Do not cock the gun (s) (specifically spring loaded) whilst your finger is on the trigger, as this will damage and/or jam the firing mechanism, this damage is not covered by warranty. Also if cheap/inferior or wrong pellets and/or re-used pellets are used or found to be jammed in the gun warranty is voided. We recommend that BB pellet starter packs that come with some guns should be discarded and not used. Keep in mind that for spring airsoft guns, we recommend to use 0.12g precision seamless polished premium BBs. For metal gearbox electric airsoft guns, gas powered airsoft guns, and bolt action sniper rifles, you must use either 0.20g, 0.23g, or 0.25g precision seamless polished premium BBs. Failure to use the correct size/weight, or failure to use high quality BBs does in fact void the warranty on all airsoft guns we sell
If the guns or any item has been modified (i.e. sprayed) or anything else similar which is deemed as a modifications then in its original state voids all warranty.
If you open the product or take it apart or any home DIY solutions, your warranty will be void and no credit note, refund or replacement will be issued.
Goods or parts which have been improperly handled or which have been subject to abuse, misuse, accident, alterations, neglect, improper or inadequate maintenance, unauthorised repair or improper installation by the buyer are not covered by this warranty. Warranty is subject that the buyer has followed and read all directions and instructions or notes (if any) on the product page if the instructions are not followed they will void the warranty.Seller will make the final determination as to the existence or cause of any alleged defect.
To be eligible for warranty the basic gun safety instructions must also be followed which can be found here: https://buybbguns.com/gun-safety-faq/
9. Consumer Rights
None of the Terms and Conditions affects your statutory consumer rights.
10. Disclaimer
If the products that we supply are technical & mechanical products (i.e, bb guns, electrics etc), which require mechanical knowledge and skill to use and maintain. You should not purchase our products unless you have a good understanding of how to use and maintain mechanical products. It is up to you to learn how to use and maintain your product. Failure to do so will void any warranties. Please also note batteries are not included with products unless specifically stated. If an item comes with batteries, most likely they will be demo batteries or cheap Chinese starter packs and are not intended for heavy use or it is recommended they be disposed. We do not give warranty on these.
Almost all of our RIF guns can be painted to make them legal two tone for an extra fee, if this is the case the box will need to be opened and the gun painted by our team (this is a legal requirement if you can’t purchase a realistic gun), the item will therefore take 2-3 days extra to dispatch. The gun may then have wear/flaking paint and box will have signs of being opened, however item will be brand new.
Neither BuyandPlay Group nor any of its directors, employees or other representatives will be liable for damages arising out of or in connection with the use of this site in any way. This is a comprehensive limitation of liability that applies to all damages of any kind, including (without limitation) compensatory, direct, indirect or consequential damages, loss of data, income or profit, loss of or damage to property and claims of third parties.
Seller will not be liable for any loss, damage or penalty resulting from delay in delivery when such delay is due to causes beyond the reasonable control of the Seller, including but not limited to, supplier delay, force majeure, acts of God, labour, unrest, explosion or earthquake. In any such event the delivery date will be deemed extended for a period equal to the delay.
The Seller’s liability arising out of the Contract and or sale is limited to the purchase price paid by Buyer and in no event will seller be liable for any costs of procurement of substitute goods or services by the Buyer, or for any special, consequential, incidental or indirect damage, loss or expense (including without limitation loss or profit) relating to or arising out of this agreement, whether the claim is based on contract, negligence, or any other theory of law or equity, under any circumstances whatsoever even if the Seller has been advised of the possibility of such damage. Loss or expense without limitation includes any liability that may arise out of third party claims against Buyer. These limitations shall apply notwithstanding any failure or essential purpose of any limited remedy provided under paragraph 8 above or under any other term of the Contract
Buyer cannot make a claim for refund/replacement/repair once a PayPal case has been opened and the case goes against them for any reason.
Damaged/faulty goods or return requests are subject to these terms and conditions, the limited goods warranty above together with the product description on the product page.
Since some of our products are delivered directly from manufacturers and suppliers, stock levels on our website are not always accurate. It’s better if you contact us for larger orders or if the items have different attributes such as colour etc.
Delivery time frames on our website or emails are an estimate only. Once we have dispatched the item(s) they are out of our control. Please contact the courier company for any issues. Most orders will have a tracking number.
11. Payment
On our site we accept PayPal, Card, Apple Pay, Google Pay as well as pay in instalment providers, Clearpay and Klarna. With PayPal you can register your bank account, credit card or debit card. You don’t have to sign up with PayPal if you don’t want to. Our card processing is handled by Stripe Payments. Clearpay and Klarna are payment methods that allow you to spread the cost of your order over equal, interest-free, monthly instalments. Before paying with any pay-later lenders it is very important to view their T&Cs and small print, this will be available on their website at the application stage. Customer credit card information is not collected or stored by us on our servers. Payment information is processed securely. No sensitive payment details are transferred to or held by BuyBBGuns. Please note that fraud prevention measures remain in effect for buyers who use any payment provider.
You do not need to sign up for an account at Buybbguns to purchase anything, nor do you need a PayPal account. However we do recommend you create an account with us, this can be done at the Account pages or at the Checkout stage by ticking the box ‘Create an account?’ when adding your billing information, the benefits of creating an account are you will be able to track your orders easily, view past orders and write reviews. It is quick and easy and your information is safe with us.
12. Returns
You can only return a product for these reasons: – Your product is faulty (Returns will only be issued on genuine manufacturing faults and not for customer abuse) and is within 30 days of delivery for a replacement/repair/refund. – Your product is new/unopened and within 14 days of delivery for a refund.
If for any reason you wish to return a product purchased from PlayandBuy, Please E-Mail us at cs@buybbguns.com
If you wish to return any item(s) we ask that they are returned, in unopened and in resell-able condition, complete with all components and their original packaging intact. We regret that any items received that are not in a sell-able condition or ‘no genuine fault found’ will not be refunded and items will be held for your collection. All returns will be inspected and a refund for the product(s) processed within 14 days of receipt of the parcel at our residence.
Please note that in all cases you will be responsible for the costs of returning the goods to us. If we do not receive the item back from you with the delivery slip, we may arrange for collection of the item from your residence at your cost. In no case are goods to be returned without obtaining permission from us first. Delivery costs and any customisation charges will not be refunded. If a order is part returned delivery cost is not refunded or a order where there would normally be a delivery charge (even if qualified for free delivery), a fixed delivery fee of £5.00 will not be refunded and will be deducted from the total.
If you receive a faulty item you must inform us within 30 days of your order being received. If the item is broken/damaged on arrival, including outer packaging looking damaged , opened or tampered with, if any items are missing etc in these cases you must inform us within 48 hours. We will email you a solution or ask you to send the item back, You will need to send the item back to us within 14 days and once received we will do our best to arrange for a replacement to be sent out or we will refund the relevant part of the purchase price for that item, if we deem it to be a genuine fault, this process can take up-to 14 days. Return postage will be refunded to a maximum of £5.99, please retain your receipt for proof. You can only return something by getting our permission to do so, first. All damaged/faulty claims, returns and warranties are subject to our Terms and Conditions. For more information see our Limited Goods Warranty above (8a)
If you do not receive the item(s) at all, then you should inform us maximum 7 days after the delivery estimate time.
13. Cancellation
If you would like to cancel the order for any other reason other than above (returns) please email us as soon as possible if the product has not been dispatched yet we can cancel the order and offer a full refund.
For accidental orders, mistakes in delivery details or any other errors for example but not limited to errors in delivery addresses, buying a RIF item without proof where we usually would refund the original transaction and tell the customer to re-order, a fee of £0.50 will be deducted from your refund to compensate for transaction and admin fees.
Orders where the courier has tried to deliver (up to 3 times) and the parcel is returned to us, your order will be refunded minus delivery fees at our discrection.
14. Your Obligations
You agree that;
Any information provided by you will be true, accurate, current and complete confirm that you are the authorised holder of any credit/debit card you may use on the website to notify us immediately of any changes to any information you have submitted to the website we may collect, store and use information about you in accordance with our privacy policy that you will only use the material on the website for your personal use only, and not for any commercial purpose whatsoever. that you will not do any of the following without obtaining prior written permission from us; Redistribute or modify any of the content of our website Remove any copyright or trade mark notices from any copies of the content Create a database in electronic or structured manual form by systematically downloading and storing all or any of the content of our website This agreement constitutes the entire agreement between you and BuyandPlay Group and its subsidiaries with respect to the use of the website.
15. Company details:
The BuyandPlay Group s.p. established in 2013 is an e-commerce and games company trading as BuyBBGuns.com. Trading address: 3 Henley Avenue, Bradford, West Yorkshire, BD5 8EU.
This address does not accept mail or returns withour permission.
For all correspodence please only email or contact us on our socials. cs@buybbguns.com or search buybbguns on Instagram.
These provisions (terms, conditions, disclaimers and exclusions) shall be construed in accordance with the laws of the United Kingdom.